Anti-Money Laundering and Know Your Customer Policy

This document was last updated on September 1, 2019


Yomer OÜ (hereinafter referred as “The Company”) Anti-Money Laundering and Know Your Customer Policy (AML-KYС Policy) is designed to prevent money laundering by meeting the Estonian AML/CFT legislation obligations including the need to have adequate systems and controls to mitigate the risk of being used to promote financial crime. The Company reserves the right to refuse registration to persons from jurisdictions that do not meet international AML-CFT standards.

Money laundering is a process, where money derived from illegal sources are introduced into the legal circulation. The main task of a person involved in the money laundering is a transformation of money into money or other financial instruments to hide as many traces of such illegal operation as possible. The Company takes all possible measures to prevent precedents where any of its customers can use the provided services for similar purposes.

The Company adheres to the following policy in the field of counteracting the legalization of proceeds from crime and the financing of terrorism by taking into account the concerns expressed by regulators of many countries, concerning the potential possibility of using crypto assets for illegal purposes, in particular, for the legalization of proceeds from crime and recognizing complete anonymity in the transactions of money transfers and purchase-sale of crypto assets, which contradicts the interests of its customers.

To monitor compliance with the legislation, the Company develops AML/KYC procedures, which are mandatory for compliance by all employees of the Company and policy-defining interactions with persons who enter into an agreement with the Company and become clients of the Company (hereinafter referred to as the “Customers”).

In order to protect the funds of our Customers and to ensure compliance with the world trade standards the Company works exclusively in accordance with the legislation on combating money laundering, obtained through criminal activity and countering the financing of terrorism and criminal activities:

  • Directive (EU) 2015/849 of the European Parliament and of the Council of 20 May 2015;
  • Money Laundering and Terrorist Financing Prevention Act;
  • Payment Institutions and E-money Institutions Act.

The Company compliance shall ensure that the Company’s activities comply with international standards of Anti-Money Laundering Policy and all documents provided by the Customers are relevant and comply with the requirements of the law.

All questions concerning this Policy please send to the address:

Yomer OÜ, Kiriku 6, Narva, Ida-Virumaa, 20308


The goal of this Policy is to comply with relevant legislation and normative legal acts, and demonstrate that the Company takes seriously any attempt to use its services for illegal and unlawful purposes.

Legislation obliges the Company to take the necessary measures to prevent and identify cases of money laundering. The Company, in its turn, makes sure that the internal guidelines, procedures and controls used by competent specialists properly and always comply with the latest requirements and innovations.

The Company applies the verification procedure for all new Customers and can not start business relations until the identification of a new Customer is successfully confirmed.


Regulations require the Company to have:

  • Policies and procedures to prevent them from being used by money launderers;
  • Employees trained in these procedures and in anti-money laundering law;
  • Checks and controls to ensure that the policies and procedures are working;
  • Have internal and external measures in place for the disclosure procedures for suspicious transactions.

To comply with the policy of counteracting the legalization and laundering of illegal funds, the Company performs the following:

  • Identification of customers (both individuals and legal entities);
  • Saving the history of Customers’ transactions for at least for 5 (five) years;
  • Establishing the criteria for questionable and unusual transactions as well as methods for determinating them;
  • Monitoring and verification of suspicious transactions and their compliance with the criteria of questionable and unusual transactions;
  • Suspension of suspicious transactions to ascertain the circumstances and to carry out the investigation with the subsequent return of suspicious funds back to the sender account;
  • Waving of any obligations to the Customer if the company becomes aware that the Customer committed in any way to use the Company’s service to carry out illegal activities, including the legalization of proceeds from crime and the financing of terrorism;
  • Providing available information about the Customer and his transactions to the law enforcement authorities on the appropriate official request.

In case the Company specialists in the course of monitoring will find out that any of the Customers use the Company’s services for money laundering, the company reserves the right to block the Customer’s account and all stored funds until the end of the internal investigation.

The Company also reserves the right to provide this information to the police, the authorized regulator or any other control body without the consent of the Customer.

According to the existing standards and requirements the Company has implemented the following measures:

  • Approved the position of responsible officer (Compliance Officer) for reporting on the suspicious activities related to money laundering;
  • Implemented a mandatory training program for all company employees on methods and measures to counter money laundering;
  • Established a risk-based approach to the assessment and management of financial risk in business related to money laundering;
  • Implemented and applied in practice a prudent approach to Customers, based on risk assessment, personal identification and customer address verification according to the principles of “Know Your Customer” (KYC), providing additional thorough checks of “suspicious” customers, which the Company determines at its sole discretion during the monitoring and verification of operations;
  • Implemented a system for monitoring operations (automatic and, if necessary, manual) using systems and methods based on risk assessment of for continuous tracking of current customer activity to prevent the use of the company’s services for illegal purposes;
  • Adheres to a special procedure for the detection and reporting of suspicious activities or suspicious transactions when using the company services.


Based on Money Laundering and Terrorist Financing Prevention Act we have to identify and verify any person who enters in a business relationship with us or who has an occasional transaction, including any person acting on their behalf and any beneficial owners.

Identification required for all customers who have registered of an account (personal or corporate) at, regardless of the added (deposit) amount or send (withdrawal) amount available on the balance to a bank account or any other payment system. The identification procedure is a prerequisite for any financial and exchange operations, until completion of the identification procedure, Customer account is unverified and has restrictions for making financial transactions and transfers.

The Customer understands that the name, address, telephone number and any other personal information, including documents (such as passport, national identity card, driving license, bank account statement, telephone bills, electricity bills or other utility bills) must be true and valid on the upload date.

For individuals:

  • Full name;
  • Gender (male/female);
  • Date and place of birth;
  • Place of residence (thereby identifying risks associated with countries, geographic areas or jurisdictions);
  • Contact phone and email.

For legal entities:

  • Name of the legal entity and DBA name;
  • Registration number;
  • Date and country of registration;
  • The address of the office in the country of incorporation;
  • The same personal data of the director as for a private client;
  • Contact phone and email;
  • Phone and Email.

The verification process is performed once and can be re-initiated only when the Customer’s registration data or documents are changed. After assigning to the Customer “Verified” status, the re-submission of the verification documents is not required.

The Company reserves the right to repeat the identity verification for the purposes of compliance with the AML/KYC regulations.

To prevent compromising of Customer’s personal data, documents uploading and data entry is done through a secure interface in the Customer’s local area (secure log-in) using encrypted protocol.


Under this Policy, any customer who decides to use the services of the Company also agrees to provide identification and verification documents that confirm identity, address and financial status, among them:

For individuals:

  • Identity document: a color copy of the passport (the first, second page with photos, as well as a page with registration data), or a color copy of the document that is proper for confirming the identity of the Customer according to the legislation of the country of which the Customer is a resident;
  • Copy of the utility bill or bank statement for confirmation of the Customer’s residence (the document shall not be older than 3 months).

For legal entities:

  • Copy of the certificate of registration/incorporation;
  • Copy of the memorandum and articles of association or equivalent document, duly registered in the appropriate register;
  • Copy of extract from the protocol of the general meeting of participants/shareholders, the copy of an extract from the trade register, or equivalent document confirming the registration of the corporate acts and amendments, and powers of the company head;
  • Certificate of shareholders or register of members – legalized or apostilled;
  • Passport copy of the head of the company (additionally, passport copies may be requested of all individuals who, directly or indirectly, as well as through third parties, own more than 25 percent in the share capital of the company);
  • Document confirming the legal entity location or the actual address, where it operates (copy of the utility bill not older than 3 months or copy of the office rental agreement);
  • Reference letter from the bank confirming the opening of a current account, or a copy of the contract with the bank about the account opening.

The Company does not accept the following types of documents as proof of address: phone bill (statement), driving license, couriers receipts, documents issued by the pension fund or insurance companies, the invoices from the shops and other companies in the area of trade and service, credit/debit card statements issued by a store or another bank agent.

Corporate customers (legal entities) provide documents certified in established order by themselves or by a notary.

Copies of supporting documents must be submitted in color, at high resolution (at least 1920×1080), JPEG, JPG, GIF, PDF, max. capacity of each document should not exceed 10 Mb. The Company reserves the right to decline the documents that do not correspond to the above requirements.


According to the existing standards and requirements in anti-money laundering the Company reserves the right at any time to request the customer to present additional documents or any additional information needed for identification.

The Company can freeze (block) the account of any Customer in case of suspicion of fraudulent activity, which may be related to the money laundering, or in case of the customer refuses to provide the requested identification documents.

If the Customer refuses to provide the requested documents and information as a response to a request from the Company without proper justification, the Company will not start a contractual relationship with this Customer, and may also notify this fact to the authorized regulator. This can lead to the suspicion that the Customer is engaged in money laundering and the financing of terrorism.

If the account has been blocked and further investigation and interaction with the Customer cause problems that can not be resolved, the Company can close the account and return all funds from the balance to the source from which they were received.


Company collect a wide range of personal information through the Services. This information varies depending on the verification proceeding during the application, but may include such information as: name, physical address, email address, telephone number, social security number, driver’s license number, state or national ID card number, passport number, other ID card number, date of birth.

Company may also collect a visually scanned or photographed image of your face and/or your identification card, driver’s license, passport, utility bill, bank account statement, insurance card, or credit/debit card. This image may include your photograph and other information from the imaged document, such as your eye color, weight, height.


Extended due diligence is carried out with respect to politically exposed persons, and/or in the presence of the signs specified in the internal Company’s policy and procedures.

If the Company has assessed that the business relationship with the Customer poses a high risk it will apply the following additional measures:

  • Additional information on the Customer;
  • Additional information about the reasons for choosing a company and on the intended nature of the business relationship;
  • Information on the source of funds or source of wealth of the Customer;
  • Information on the volume of planned transactions and transfers;
  • Additional information on individuals with ownership or control over the account, such as beneficial owners, signatories, guarantors;
  • Information about the reasons for the intended or performed transactions;
  • Financial statements and banking references;
  • Information on the availability of financial assets or property;
  • A detailed company structure;
  • Business model/business plan;
  • Actual domicile of the business;
  • Description of the business operations, the anticipated volume of currency and total sales, and a list of major customers and suppliers, contractors, payment providers, etc;
  • The explanation for any changes in the corporate structure or account activity;
  • Additional screening/negative news research;
  • Approval from senior management for establishing/continuing the relationship;
  • Enhanced monitoring of the relationship by increasing the number and timing of controls applied, and selecting patterns of transactions that need further explanation;
  • Requiring that the first payment be carried out through an account in the customer’s name with a bank subject to similar customer due diligence standards;
  • Introducing enhanced reporting mechanisms/systematic reporting for financial transactions with individuals/legal entities.

The Company will conduct ongoing Customer due diligence and account monitoring for all business relationships with Customers. It particularly involves regularly reviewing and refreshing Company’s view of what its Customers are doing, the level of risk they pose, and whether anything is inconsistent with information or beliefs previously held about the Customer. It can also include anything that appears to be a material change in the nature or purpose of the Customer’s business relationship with the Company.


The Customer is known not only by verifying their identity (who they are) but, more importantly, by analyzing their transactional patterns (what they do). Therefore, the Company relies on data analysis as a risk-assessment and suspicion detection tool. The Company performs a variety of compliance-related tasks, including capturing data, filtering, record-keeping, investigation management, and reporting. System functionalities include:

  • Daily check of Customers against recognized “blacklists” (e.g. OFAC), aggregating transfers by multiple data points, placing Customers on watch and service denial lists, opening cases for investigation where needed, sending internal communications and filling out statutory reports, if applicable;
  • Case and document management.

With regard to the AML-KYC Policy, the Company will monitor all transactions and it reserves the right to:

  • Ensure that transactions of suspicious nature are reported to the proper law enforcement through the Compliance Officer;
  • Request the Customer to provide any additional information and documents in case of suspicious transactions;
  • Suspend or terminate Customer’s account when the Company has reasonable suspicion that such Customer engaged in illegal activity.

The above list is not exhaustive and the Compliance Officer will monitor Customer’s transactions on a day-to-day basis in order to define whether such transactions are to be reported and treated as suspicious or are to be treated as conscientious.


  • Company may monitor funding from various bank accounts outside of the account client homeland.
  • Company performs its actions on the basis of the anti-money laundering framework set forth by the Financial Authorities.
  • Company neither accepts cash deposits nor disburses cash under any circumstances.
  • Company does not accept third-party deposits of any kind.
  • Company matches each deposit to the account name on file for that customer.
  • Company reserves the right to refuse processing a transaction at any stage where it believes the transaction to be connected in any way to money laundering or criminal activity or under legal authorities order.
  • In accordance with international law, Company is not obligated to inform the client if suspicious activity is reported to any corresponding regulatory or legal bodies.
  • The withdrawal process at Company detailed below is structured around strict guidelines to make sure that funds are securely sent back to their originating source and beneficiary. Company reviews all withdrawal requests, verifying the original funds are withdrawn via the same method and to the account holder on file. Company examines the withdrawal request against the customer's deposit history to make sure there is no suspicious activities.
  • Company management will work with our Compliance group and all Authorities to see if further action needed and if any relevant regulatory bodies need to be contacted.

11. Third Party KYC service providers

Customer understand and agrees that the information provided by him for verification may be collected with the help of (and may be stored and processed) by our KYC specialized service providers, in particular BASIS ID, operating as DATA DEPOT ASIA PTE. LTD., a Singapore limited company (company number 201713091C) having its registered address at Block79 @ Launchpad 79 Ayer Rajah Crescent, 05#08 Singapore, 139955 (the “Service Provider”).


The Company, in line with the international requirements, has adopted a risk-based approach to combating money laundering and terrorist financing. By adopting a risk-based approach, the Company is able to ensure that measures to prevent or mitigate money laundering and terrorist financing are commensurate to the identified risks. This will allow resources to be allocated in the most efficient ways. The principle is that resources should be directed in accordance with priorities so that the greatest risks receive the highest attention.


While we welcome clients from all over the globe, governmental restrictions along with our company policies prohibit from opening accounts originated from the following restricted and/or OFAC sanctioned countries: Angola, Burundi, Cambodia, Cameroon, Central African Republic, Chad, Congo, Cuba, Democratic Republic of Congo, Equatorial Guinea, Eritrea, Ethiopia, Guinea Bissau, Haiti, Iran, Iraq, Libya, Madagascar, Mozambique, Myanmar, North Korea, Pakistan, Rwanda, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Tajikistan, Tunisia, Turkmenistan, Uzbekistan, Venezuela, Yemen, Zimbabwe.

©2019 Yomer OÜ, Kiriku 6, Narva, Ida-Virumaa, Estonia, 20308Made